FAQ

Are your home care services hourly?
Yes, we offer Home Health Care services on an hourly basis, as well as 12-hour, 24-hour, weekly, and monthly care packages to suit your needs.
Can your nurse be also available to a patient while in the hospital?
Yes, our dedicated home nurses in Dubai can also assist patients while in the hospital, providing familiarity, extra support, and seamless integration from hospital care to a home care setup.
If we do not like the nurse assigned to us, can we request a change?
Yes, our client’s satisfaction is what matters to us the most.
What procedures does the homecare provider have in place to handle emergencies?
In case of an emergency, all Ruaa Home Healthcare L.L.C employees are required to call 998 and then inform our team and follow our emergency guidelines.
How easy is it to reach you for support?
We prioritize our clients and are always available to assist. We are accessible 24/7 to provide the best home care services. Your care and well-being are our top priority.
Can I get a blood test done at home in Dubai?
Absolutely! We offer blood tests at home in Dubai, ensuring accurate results without the hassle of travelling to a clinic.
Can we decide to stop our services whenever we want to?
Yes, you may stop our services whenever you decide to. You simply need to give us written notice (by email) 1 week in advance.
Are your services licensed?
Yes, we are licensed by the Ministry of Health, UAE, and proudly operate as one of the best home care centers in Dubai, Ras Al Khaimah, and Sharjah, ensuring trusted and professional healthcare services.
Do you offer elderly home care services?
Certainly! Our compassionate caregivers specialize in elderly home care, providing assistance with daily activities and emotional support.
How do I schedule a doctor’s home visit in Dubai?
You can schedule a doctor’s home visit in Dubai by contacting us through our website or by calling our customer service hotline.